Current cancellation conditions during corona time

Summer 2020 - Bookings with an arrival till 8.11.2020:

• Cancellation of your booking up to 7 days before arrival in writing:
  
  • Your cancellation is free of charge, any advance payments already made will be refunded 100%
• Cancellation of your booking less than 7 days before arrival in writing or travel interruption on site:
  
  • We charge 40% of the offered price.

Winter 2020 / 2021 – Bookings with an arrival between December 1st, 2020 - April 10th, 2021

• Cancellation of your booking up to 4 weeks before arrival in writing:
  
  • Your cancellation is free of charge, any advance payments already made will be refunded 100%
• Cancellation of your booking up to 7 days before arrival in writing:
  
  • We charge 70% of the offered price.
• Cancellation of your booking less than 7 days before arrival in writing or travel interruption on site:
  
  • We charge 40% of the offered price.

 We generally advise you to take out a travel cancellation insurance. Please check the exact insurance benefits of your selected insurance company for your individual requirements.